Terms of Use

1. Agreement to these Terms

These Terms of Use (“Terms”) govern your access to and use of chattahoocheefoodworks.com and its pages, forms, and features (together, the “Site”). The Site is operated by Chattahoochee Food Works (“CFW”), at 1235 Chattahoochee Ave NW, Atlanta, GA 30318. CFW is part of the Gansevoort Companies LLC family of food halls. In these Terms, “we,” “us,” and “our” mean CFW together with the affiliated companies that own, manage, and operate the venue and the Site, including Baconboy Hospitality LLC. “CFW Parties” means those companies and their owners, managers, officers, employees, and agents.

By using the Site you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site. If you use the Site for a business or organization, you confirm that you have authority to bind it to these Terms.

Some features have their own terms, such as a signed private-event agreement or a vendor lease. If those terms conflict with these Terms, they control for that feature.

2. Using the Site

The Site is meant for a general audience. You must be at least 18 years old, or the age of majority where you live, to submit an event or leasing inquiry or otherwise to enter into an agreement with us. If you are younger, please use the Site with a parent or guardian.

We give you a limited, revocable, non-exclusive, non-transferable permission to use the Site for personal, non-commercial purposes and to make a genuine event, leasing, press, or careers inquiry. In return, you agree not to:

• use the Site unlawfully, or to harass, threaten, defraud, or impersonate anyone;
• submit false or misleading information, or use our forms to send spam, advertising, or solicitations;
• try to access accounts, systems, or data you are not authorized to access, probe or test the Site’s security, or get around rate limits, CAPTCHAs, or other protections;
• interfere with or disrupt the Site or its infrastructure, or introduce malware;
• use bots, scrapers, or other automated means to access or copy the Site or to collect email addresses, other than ordinary search-engine indexing;
• copy, frame, or republish substantial parts of the Site; or
• help or encourage anyone else to do any of these things.

Staff accounts. The dashboard is only for authorized CFW team members and contractors. Keep your credentials confidential, tell us right away if you suspect someone else has used them, and use the dashboard only for CFW business. We may suspend or remove access at any time.

3. Vendors, menus, and hours

The kitchens and shops in the hall (“Vendors”) are independently owned and operated businesses. Each Vendor is responsible for its own food and drinks, menus, prices, hours, staffing, ordering and delivery, refunds, and compliance with food-safety, licensing, and other laws. The Site’s directory, vendor pages, and links to menus or ordering pages are provided for convenience. They do not mean that CFW prepares, endorses, or guarantees any Vendor’s products or services. Your dealings with a Vendor, including purchases and online orders, are between you and that Vendor, and its own terms and policies apply.

Hours, menus, Vendors, prices, and availability change often, and a Vendor may close, move, or join the hall without notice. Please confirm details with the Vendor or at the hall.

Allergens and dietary needs. Food prepared in the hall may contain or come into contact with common allergens, including milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy, and sesame, and Vendors may share kitchen space and equipment. Neither the Site nor CFW can guarantee that any item is free of an allergen or suitable for a particular diet. If you have a food allergy or dietary restriction, speak with the Vendor before you order.

Alcohol. Alcohol is served only to guests who are 21 or older, and we may ask to see valid identification.

4. Events and private event inquiries

The calendar and event pages are for information only. Events, performers, times, and programming can change, move, sell out, or be canceled. Some events are produced or ticketed by third parties, and their terms apply to your purchase. Check the event page and the organizer’s information for current details.

Sending an inquiry through the Site, including through the Tripleseat event inquiry form, is a request for information and not a reservation. No private event, buyout, vendor lease, or other arrangement binds CFW until both sides have signed a written agreement. Dates are held only as that agreement says, and any availability, capacity, estimate, or pricing we give you before then is not an offer.

5. Visiting the hall

These Terms govern the Site, not your visit in person. When you visit, please follow posted house rules and the directions of our team. We may refuse entry or service where the law allows.

We may photograph or film in the hall and at events for editorial, promotional, and social-media use. If you would rather not appear, tell a team member or email us, and we will make reasonable efforts to accommodate you.

6. Intellectual property

The Site and its content, including text, graphics, logos, names and marks (such as “Chattahoochee Food Works”), photographs, event artwork, video, and the selection and design of the Site, are owned by CFW, its affiliates, or their licensors and are protected by copyright, trademark, and other laws. Vendor names, logos, menus, and photographs belong to the Vendors or their licensors. We reserve all rights that we do not expressly give you.

You may view and print pages for your own non-commercial use and share links to the Site. Beyond that, you may not copy, modify, distribute, or create derivative works from Site content, or use our names or marks, without our written permission, except where the law allows (for example, fair use).

Copyright complaints. If you believe content on the Site infringes your copyright, email info@chattahoocheemrkt.com with: a description of the work; the web address of the content; your name, address, phone number, and email; a statement that you believe in good faith that the use is not authorized; a statement that your notice is accurate and that you are the owner or are authorized to act for the owner; and your signature. We will review it and respond as appropriate.

7. What you send us

When you send us a message, an inquiry, or other content (“Submissions”), you promise that it is accurate where it concerns you, that you have the right to send it, and that it is not unlawful, infringing, defamatory, or harmful. You keep ownership of your Submissions. You give us a non-exclusive, royalty-free, worldwide license to use, store, copy, and share them as needed to respond to you and to operate our business. If you volunteer feedback or ideas about the hall or the Site, we may use them without restriction or payment. How we handle personal information in Submissions is described in our Privacy Policy. Please do not send confidential or sensitive information.

8. Photos, descriptions, and accuracy

We work to keep the Site accurate, but it may contain errors, omissions, or out-of-date information. Photographs and graphics on the Site, including food, drink, Vendor, and event images, are for illustration. They may be digitally edited or enhanced and, in some cases, created or assisted by artificial-intelligence tools, and they may not show the exact dish, space, crowd, décor, or people you will encounter. Descriptions, capacities, and similar details are approximate. We may correct or change any content at any time without notice.

9. Third-party links and services

The Site links to or embeds third-party content, such as Google Maps, the Tripleseat event inquiry form, social platforms, and Vendor menu and ordering pages. We do not control these third parties and are not responsible for their content, availability, security, or practices. You use them at your own risk and subject to their terms and policies.

10. Privacy and payments

Our Privacy Policy explains how we handle personal information and is part of these Terms. The Site does not collect payment card information; any purchase you make from a Vendor or a ticketing provider is handled by that business.

11. Accessibility

We want everyone to be able to use the Site and the hall. If you have trouble using any part of the Site, or you need information in another format, email info@chattahoocheemrkt.com and tell us what you were trying to do. We will work with you to get you the information and will use your feedback to improve the Site.

12. Disclaimers

The Site and all content are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent the law allows. We do not warrant that the Site will be uninterrupted, error-free, or secure, that defects will be corrected, or that the Site or its servers are free of harmful components. We make no warranty about any Vendor’s food, drinks, services, menus, prices, or hours, or about third-party content.

Some places do not allow certain disclaimers, so some of the above may not apply to you.

13. Limitation of liability

To the fullest extent the law allows, the CFW Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Site, its content, or these Terms, even if we have been told such damages are possible. The CFW Parties’ total liability for all claims arising out of or related to the Site or these Terms will not exceed one hundred U.S. dollars ($100).

These limits apply to your use of the Site. They do not limit liability that the law does not allow us to limit, including for fraud, gross negligence, or willful misconduct, and they do not apply to what happens at the venue in person or under a separate written agreement, which are governed by the law and that agreement. Some places do not allow certain limits, so some of the above may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless the CFW Parties from claims, liabilities, damages, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms, your misuse of the Site, your Submissions, or your violation of any law or of anyone’s rights. We may take over the defense of any such matter at our own expense, and you agree to cooperate.

15. Governing law and disputes

Georgia law governs these Terms and any dispute arising out of or relating to them or the Site, without regard to its conflict-of-laws rules. Before filing a claim, please contact us at info@chattahoocheemrkt.com and give us 30 days to try to resolve it informally.

Any claim that is not resolved informally must be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to those courts’ jurisdiction and venue. Nothing in these Terms takes away a right that the law does not let you waive.

16. Changes, suspension, and termination

We may change or discontinue any part of the Site at any time. We may update these Terms by posting a new version with a new “Last updated” date, and the update applies from that date. Using the Site after that means you accept the updated Terms.

We may suspend or end your access to the Site at any time, without notice, including if we believe you have violated these Terms. Provisions that by their nature should continue after that, including those on intellectual property, Submissions, disclaimers, limits of liability, indemnification, and governing law, will continue.

17. Electronic communications

By using the Site and giving us your email address, you agree to receive communications from us electronically and that electronic communications satisfy any legal requirement that they be in writing. We send marketing emails only to people who sign up, and you can unsubscribe at any time.

18. General terms

• Entire agreement. These Terms, our Privacy Policy, and any separate written agreement with us are the entire agreement between you and us about the Site.
• Severability. If a provision is found unenforceable, it will be enforced to the extent allowed and the rest of these Terms will stay in effect.
• No waiver. If we do not enforce a provision, we have not given it up.
• Assignment. You may not transfer your rights under these Terms. We may transfer ours, including to a successor to the venue or the Site.
• Third parties. These Terms do not create rights for anyone else, except that the CFW Parties may rely on the protections in them.
• Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control.
• Interpretation. “Including” means “including without limitation,” and headings are for convenience only.

19. Contact us

Questions about these Terms? Email info@chattahoocheemrkt.com or write to us at:

Chattahoochee Food Works
1235 Chattahoochee Ave NW, Atlanta, GA 30318